Accessibility Plan 2006-2007

Table of Contents

  1. Introduction
  2. Minister's Message
  3. Report on Achievements:


In June 2005, the Ontario government took a strong stand on accessibility when it passed the Accessibility for Ontarians with Disabilities Act (AODA) into law. The AODA lays out a comprehensive road map to make Ontario accessible to all people through the development, implementation and enforcement of new, mandatory accessibility standards for some of the most important aspects of people’s lives.

Five key areas have been identified for the first accessibility standards: customer service, transportation, information and communications, the built environment, and employment.

The accessible customer service regulations were approved by the Lieutenant-Governor and will come into force on January 1, 2008.

An initial proposed standard on accessible transportation has been developed by the Transportation Standards Development Committee. It was posted for public review on June 27, 2007 and will be available for public comment until September 28, 2007.

The Standards Development Committee that will draft the proposed information and communications standard was established and began meeting in April, 2007.

The committees developing the accessible built environment and accessible employment standards have been selected and will begin meeting in the fall of 2007.

While the government is moving forward to implement the AODA, there will be a transition period during which government and the broader public sector will continue to meet their obligations under the Ontarians with Disabilities Act, 2001 (ODA). These obligations will remain in effect until they are repealed and replaced by standards under the new act.

Under the ODA, Ontario government ministries, municipalities, hospitals, school boards, colleges, universities and public transportation organizations are required to develop annual accessibility plans to make policies, practices, programs, services and buildings more accessible to people with disabilities. These plans must be made available to the public. Accessibility planning efforts to date have developed a strong foundation for the development of accessibility standards that will mean real and effective change.

This document is the fourth annual accessibility plan developed by the Ministry of Children and Youth Services. It highlights the achievements of the 2005-06 plan and outlines the commitments for 2006-07 so that no new barriers are created and, over time, existing ones are removed.

This ministry intends to build on its achievements by implementing initiatives that support the government's commitment to continue to make Ontario an inclusive and accessible province where people of all abilities have a chance to fully achieve their potential.

Minister's Message

All public sector and broader public sector organizations are required by law to have an annual accessibility plan and to make it available to the public. This is the fourth year in which plans have been written and are being implemented by organizations such as ours across the province.

This year marks the first anniversary of the landmark Accessibility for Ontarians with Disabilities Act, 2005, (AODA) – legislation that will foster the development, implementation and enforcement of accessibility standards in key areas of daily living.

To commemorate this milestone, three new accessibility standards will be developed in the areas of communications and information, the built environment, and employment.  These are in addition to two standards already being developed in the areas of customer service and transportation.

My ministry is committed to improving accessibility through identifying, removing and preventing barriers, working together within our ministry, across government and with our stakeholders in key areas of customer service, employment, communications and information, and the built environment.

Here at the Ministry of Children and Youth Services, we are building on the success of our previous three plans and continuing to look for ways to better meet the needs of people with disabilities who come into contact with this ministry, regardless of whether they are staff, members of the general public, or ministry stakeholders.

This ministry continues to work to better educate staff on accessibility.  Examples of this work in the past year include; providing new managers and supervisors with on-line training on the Ontarians with Disabilities Act 2001, providing further information on accommodation for applicants with disabilities during the recruitment process, and including information on accessibility requirements in the ministry’s results-based planning staff training package.  Other work this past year includes making accessibility improvements to the ministry’s public website; ensuring that the technology allows users to access information in a barrier-free environment, and expanding TTY service in our local offices. 

Moving forward, we are training staff on effective customer service standards for people with disabilities; our youth justice staff are looking at procedures and practices that will help support young people with special needs in facilities; and our public website will be redesigned to meet and exceed the Ontarians with Disabilities Act, 2001 accessibility standards. 

More examples are provided in the pages that follow.

If you have any comments or concerns, I encourage you to send them using the contact information located at the end of this document.


Hon. Mary Anne Chambers