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2011-2012 ODA Accessibility Plan

MINISTRY OF CHILDREN AND YOUTH SERVICES

2011-2012 ODA Accessibility Plan

Table of Contents



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Introduction

Each year, the Government of Ontario sets a course to identify, remove and prevent barriers for persons with disabilities. Every ministry participates through development of its annual accessibility plan, as required under the Ontarians with Disabilities Act, 2001 (ODA).

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is Ontario’s roadmap to become barrier-free by 2025. It includes developing accessibility standards in:

This year accessibility plans will help to inform planning requirements under the new Integrated Accessibility Standards Regulation (IASR) which was enacted in July 2011 under the AODA. The IASR brings the Accessible Information and Communications, Employment and Transportation Standards together under one regulation and harmonizes requirements common to each standard. The IASR requires the Government of Ontario to develop a multi-year plan to prevent and remove barriers for persons with disabilities.

Building on last year’s commitments, the 2011-12 Ministry of Children and Youth Services accessibility plan will continue moving the ministry toward the goal of an accessible province for all Ontarians.

This year's plan highlights achievements in 2010-11 that break down barriers for people with disabilities. It also outlines commitments in the coming year to make the ministry’s programs and services accessible for all Ontarians.

Selected ministry accomplishments in 2010-11 include:

In 2011-12, the ministry will continue to address gaps in its policies and practices that create barriers to people with disabilities, including:

Through these and other commitments, the Ministry of Children and Youth Services will continue to make accessibility more of a reality in Ontario.

To view other ministries’ accessibility plans, visit Ontario.ca.



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Section One: Report on Measures to Identify, Remove and Prevent Barriers in 2010-11

The Government of Ontario is working to achieve an accessible province by 2025. In 2010-11, the government continued to comply with the Accessibility Standards for Customer Service regulation and implement initiatives to enhance accessibility in other areas including information and communications, employment, transportation and the built environment.

This section includes a summary of the initiatives that the Ministry of Children and Youth Services implemented in 2010-11.

Customer Service

The ministry remained in compliance with the Accessibility Standards for Customer Service (Ontario Regulation 429/07). In doing so, the ministry continued to establish, implement and enforce policies, practices and procedures governing the provision of its goods and services to persons with disabilities that respected their dignity and independence and gave them an equal opportunity to obtain, use and benefit from the good or services as other people.

In 2010-11, the Ministry of Children and Youth Services:

Information and Communications

Built Environment

Other



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Section Two: Measures Planned for 2011-12 and Beyond

This year, the Ministry of Children and Youth Services’ accessibility plan focuses on five key areas:

Customer Service

The Ministry of Children and Youth Services is committed to ensuring that people with disabilities receive accessible goods and services - with the same high quality and timeliness as others.

A variety of measures are planned for the 2011-12 fiscal year that will support this commitment as follows:

Actions Planned:

Information and Communications

The Ministry of Children and Youth Services is committed to making government information and communications accessible to people with disabilities. The information we provide and the ways we communicate are key to delivering our programs and services to the public.

The following measures will be implemented to support this objective in 2011-12:

Actions Planned:

Employment

The Ministry of Children and Youth Services is committed to fair and accessible employment practices that attract and retain talented employees with disabilities including the implementation of the following measures in 2011-12:

Actions Planned:

Built Environment

The Ministry of Children and Youth Services is committed to greater accessibility in, out of and around the buildings we use. Specific measures for 2011-12 include the following:

Actions Planned:

Other:

The Ministry of Children and Youth Services is committed to integrating accessibility considerations into the procurement processes.

Actions Planned:



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Section Three: Review of Acts, Regulations and Policies

In support of our commitment to improve accessibility for people with disabilities, the Ministry of Children and Youth Services will continue to review government initiatives, including legislation and policies, to identify, remove and prevent barriers.

Acts, Regulations and Policies Reviewed in 2010-11

The Ministry of Children and Youth Services is committed to ensuring that its Acts and regulations are reviewed for potential accessibility barriers.

In April 2011, selected ministry staff received training in using the Inclusion Lens to review legislation.

In May 2011, the Intercountry Adoption Act, 1998 was reviewed using the Inclusion Lens to determine barriers to accessibility.

Acts, Regulations and Policies to Be Reviewed in 2011-12

Actions Planned:

Inclusion Lens

In 2011, the Ontario Public Service launched the Inclusion Lens which is an innovative tool to help address diversity and accessibility. Using this tool, ministries can identify and address potential barriers to people with disabilities and others that may be present in existing or proposed legislation, policies, programs, practices or services.

The Ministry of Children and Youth Services will promote both the use of the Inclusion Lens developed by the Diversity Office and the online training course on applying the Inclusion Lens.

In the future the Ministry of Children and Youth services will further work in this area by:



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Glossary of Terms/Acronyms

ACOE – Information and Information Technology (I&IT) Accessibility Centre of Excellence

AODA – Accessibility for Ontarians with Disabilities Act, 2005

CFLL – Centre for Leadership and Learning

IASR – Integrated Accessibility Standards Regulation

IO - Infrastructure Ontario

MCSS – Ministry of Community and Social Services

MCYS – Ministry of Children and Youth Services

MGS – Ministry of Government Services

OBC - Ontario Building Code

ODA – Ontarians with Disabilities Act, 2001

OPS – Ontario Public Service

PDF – Portable Document Format

TTY - Teletypewriter (a telecommunications device for the Deaf)

YJSD – Youth Justice Services Division



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For More Information

Questions or comments about the Ministry of Children and Youth Services accessibility plan are always welcome.

Please phone: Paul Wigle, Project Analyst, Renewal Strategies Office, 416-326-2714

General inquiry number:
In Toronto, call 416-325-5666
Toll-free from across Ontario: 1-888-789-4199

TTY: 1-800-387-5559

E-mail: mcysinfo@ontario.ca

Ministry website address: www.children.gov.on.ca

Visit the Ministry of Community and Social Services Accessibility Ontario web portal. The site promotes accessibility and provides information and resources on how to make Ontario an accessible province for everyone.

Alternate formats of this document are available free upon request from:

ServiceOntario Publications
Phone: 1-800-668-9938
TTY: 1-800-268-7095

© Queen’s Printer for Ontario

ISSN #1708-3222
Ce document est disponible en français.