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Formal policies that support fair treatment and opportunity in services and practices, and that clearly set out the organization’s values, are the foundation of creating an inclusive organization.
Clear expectations can be included in the following80 (note that sample policies are contained in Appendix C of the guide):
Examples of other policy areas include those related to organizational partnerships and referral relationships, client and community feedback, and anti-oppression training.
RESOURCES
Tools for creating a safe and affirming environment
Rainbow Health Ontario - Inclusive Washroom Signage
https://www.rainbowhealthontario.ca/resources/gender-neutral-washroom-signs/
Creating affirmative organizational policies
Resource: Creating Authentic Spaces: A Gender Identity and Gender Expression Toolkit to Support the Implementation of Institutional and Social Change
The 519 Church Street Community Centre is an organization in Toronto committed to the health, happiness, and full participation of LGBTQ communities. The 519, in consultation with the Ontario Human Rights Commission and members of Toronto's trans communities, developed the Creating Authentic Spaces: A Gender Identity and Gender Expression Toolkit to Support the Implementation of Institutional and Social Change to provide organizations with a greater understanding and step-by-step suggestions to create inclusive and affirming environments for everyone, regardless of their gender identity and/or gender expression. This toolkit includes many helpful resources on how to affirm difference, foster diversity, and cultivate inclusivity to strengthen an organization. Pages 70-77 of the toolkit provide tip sheets on practical steps on the following topics:
The toolkit is available at: http://www.the519.org/education-training/