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Staff Qualifications, Experience and Stability

Indicators of the quality of staff that could be easily reported during inspection visits include (1) the proportion of full-time, part-time and relief staff with above minimum required human services credentials, (2) the median years of staff experience working with young people, (3) the median years working in the specific residential setting (turnover rate), (4) the proportion of staffing hours covered by full-time staff; and (5) staff satisfaction with their work environment.

Data Source

Timeframe for reporting

Examples from other jurisdictions

Quality Inspection Reports

Within two years

See AACRC Framework (2009)