Call to Action

There is no room for complacency and mediocrity in the provision of residential care to some of the most vulnerable members of our society. There is an urgent need to address the existing and longstanding challenges in the current model of residential service delivery in Ontario. Notwithstanding the efforts of many dedicated public servants, human service professionals and child and youth serving organizations across the Province, and many years of seeking advice and commissioning reports, change has been very slow. It is time to shift gears. To improve residential services, we must act boldly; move efficiently and with purpose; and focus our energies on the core of the matter – the everyday experience of young people on the one hand, and improving their outcomes on the other hand.

We look to the Ministry of Children and Youth Services to provide strong, sustained, integrated leadership and a relentless focus on implementation commensurate with what is at stake – the lives of young people. In its role as steward of the system, the Ministry must be equipped to provide the overarching, integrated oversight for its large and complex residential services system. It must hold accountable all service providers entrusted with the care of young people to provide consistently high quality care. Residential services in Ontario will improve when caring adults engage in a meaningful partnership with young people themselves, who bring to our expert knowledge the lived experience that breathes life into real change

With energy and purpose, let us commit to change.

With young people, let us make that change happen now.

Because young people matter.

The Residential Services Review Panel, 2016

Dr. Kiaras Gharabaghi

Director, School of Child and Youth Care Ryerson University

Dr. Nico Trocmé

Director, School of Social Work McGill University

Deborah Newman

Former Deputy Minister Ontario Public Service

Logistics Coordinator for the Panel: Sherry Sim

Research Assistants: Hailey Kavanagh, Christine Shimoda, Melissa Van Wert