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Ontario’s Children’s Aid Societies Performance Indicators - Well-being

The well-being of children and youth in care is an important focus of the work of children’s aid societies, including Indigenous societies (societies).

Societies are reporting on one well-being performance indicator:

  1. The quality of the caregiver and youth relationship.

The average score measuring the quality of the caregiver-youth
relationship has remained stable over seven years.

Quality of relationship

Average score of the quality of the caregiver and youth relationship on an 8-point scale.



Desired Outcome



Youth in care have strong, caring relationships with their adult caregiver(s).


Children in care between the age of 10 to 15 have scored the quality of their relationship with their caregiver higher than youth age 16 and 17.


The quality of the caregiver and youth relationship

This performance indicator measures the youth's perception of their relationship with their caregiver. The caregiver is an adult who is most actively involved in the care of the child and is most knowledgeable about them. This is an average score on an eight-point scale (where eight is the highest) and is based on the following questions:

  • How well do you feel they understand you?
  • How much fairness do you receive from them?
  • How much affection do you receive from them?
  • Overall, how would you describe your relationship with them?

Higher scores on this scale indicate a greater degree of caregiver acceptance, as perceived by the young person.

The Average Score of the Quality of the Caregiver and Youth Relationship, On an 8 Point Scale
Year Score out of 8
2010-11 6.6
2011-12 6.6
2012-13 6.6
2013-14 6.5
2014-15 6.5
2015-16 6.6
2016-17 6.6

The data shows that the average score measuring the quality of the caregiver-youth relationship has remained stable over seven years.

Importance of this indicator

When children and youth have positive relationships with their caregivers, they feel more understood and may feel more accepted. This positive relationship improves the child’s/youth’s overall sense of well-being and improves the young person’s future.

About the data
  • Only children and youth aged 10-17 years old and in care for more than a year are included in the data (approximately 2,300 children and youth in 2017).

This information is based on data from up to 41 societies.


Performance indicators by individual societies

The quality of the caregiver and youth relationship

This information shows seven years of data on the average score of the quality of the caregiver and youth relationship on an 8-point scale, by individual society. Scores are categorized by children and youth between the ages of 10 to 15-year-olds and youth that are 16 years or older.

This data is not available for some societies and they are unable to report their results.

The data shows that the average score measuring the quality of the caregiver-youth relationship has remained stable over seven years.

The Quality of the Caregiver and Youth Relationship, On an 8 Point Scale
Society Name 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17
10-15 year olds 16+ year olds 10-15 year olds 16+ year olds 10-15 year olds 16+ year olds 10-15 year olds 16+ year olds 10-15 year olds 16+ year olds 10-15 year olds 16+ year olds 10-15 year olds 16+ year olds
Anishinaabe Abinoojii Family Services 6.5 5.8 5.9 6.2
Akwesasne Child and Family Services 5.0 5.0
Brant Family and Children's Services 6.4 6.2 7.2 6.0 6.7 7.3 6.2 5.8 6.7 7.3 6.7 6.4 6.6 6.4
Bruce Grey Child and Family Services 6.7 5.8 6.5 6.3 6.0 6.7 6.4 6.1 6.7 5.6 6.7 7.2 6.7 6.3
Catholic Children's Aid Society of Hamilton 6.6 6.5 6.4 6.0 6.7 6.8 7.3 6.4 7.1 6.3 6.7 7.0 7.3 6.7
Catholic Children's Aid Society of Toronto 6.9 6.5 7.0 6.6 6.8 6.5 7.1 6.5 7.0 5.8 6.9 6.9 6.7 6.4
Chatham-Kent Children's Services 6.8 6.3 6.9 5.7 6.5 6.1 6.7 6.2 6.6 6.1 7.1 6.3 7.2 6.2
Children's Aid Society of Hamilton 6.8 6.7 6.9 6.0 7.0 6.3 6.7 5.9 6.7 6.4 6.8 6.4 6.9 6.5
Children's Aid Society of London and Middlesex 6.9 6.4 6.6 6.1 6.7 6.0 6.2 6.7 6.1 6.4 6.6 6.3 6.6 6.4
Children's Aid Society of Algoma 6.7 6.6 6.6 6.5 6.2 6.7 6.6 5.7 6.1 6.2 6.5 8.0 6.9 6.1
Children's Aid Society of Haldimand-Norfolk 6.4 5.7 6.7 6.0 6.4 6.2 7.1 6.5 6.5 6.4 6.3 6.3 6.3 6.4
Children's Aid Society of Ottawa 6.5 6.3 6.4 5.9 6.3 6.2 6.6 5.7 6.6 5.7 6.5 5.9 6.4 5.9
Children's Aid Society of Oxford County 6.3 5.9 6.3 6.6 6.7 6.4 6.9 6.5 7.1 6.8 6.7 6.6 6.8 6.1
Children's Aid Society of the County of Simcoe [amalgamated: Simcoe Muskoka] 7.1 6.7 6.7 6.3 6.6 6.4 6.7 6.2 6.5 5.9
Simcoe Muskoka Child, Youth and Family Services 6.3 6.4 6.6 6.7
Children's Aid Society of the District of Thunder Bay 6.9 5.7 6.4 6.3 6.7 6.2 6.5 6.4 6.8 6.2 7.0 6.1 7.1 7.2
Children's Aid Society of the Districts of Nipissing and Parry Sound 5.8 6.9 7.1 6.5 7.0 6.9 6.0 5.8 6.7 6.9 7.3 6.2 6.7 6.5
Children's Aid Society of the Districts of Sudbury and Manitoulin 6.8 6.3 6.8 6.3 7.0 6.5 6.9 6.1 7.1 6.4 7.0 6.3 6.7 6.4
Children's Aid Society of the United Counties of Stormont Dundas and Glengarry 7.0 6.9 7.0 6.7 6.7 6.4 6.9 6.4 6.1 6.6 7.9 8.0 6.7 6.4
Children's Aid Society of Toronto 6.7 6.8 6.6 6.6 6.8 6.4 7.0 6.6 6.6 6.3 6.5 6.4 6.3 6.3
Dilico Anishinabek Family Care 6.7 5.6 6.9 6.1 7.2 6.2 7.3 6.2
Dufferin Child and Family Services 6.4 6.3 6.9 5.5 6.9 5.4 5.7 5.3 6.7 5.3 6.4 6.5 6.5 5.5
Durham Children's Aid Society 6.8 6.3 6.8 6.3 6.8 6.8 6.9 6.8 6.9 6.3 6.9 6.3 6.8 6.3
Family and Children's Services of Guelph and Wellington County 6.8 5.5 6.7 5.8 5.4 6.0 5.0 5.8 6.5 5.0 6.9 5.3 7.1 5.7
Family and Children's Services of St. Thomas and Elgin County 6.3 7.1 6.6 6.8 6.4 7.3 5.2 6.0 6.0 6.3 6.6 6.1 6.9 6.3
Family and Children's Services of the Waterloo Region 6.8 6.4 7.0 6.7 6.5 6.7 6.4 6.2 6.6 5.9 6.6 5.9 6.7 6.0
Family and Children's Services Niagara 6.8 6.3 6.9 6.3 6.9 6.4 6.9 6.2 7.1 6.5 6.6 6.0 6.9 6.4
Family and Children's Services of Frontenac Lennox and Addington 6.9 6.6 6.8 6.0 6.8 6.7 6.9 6.6 6.7 6.3 6.6 6.6 6.8 6.8
Family and Children's Services of Lanark Leeds and Grenville 6.4 7.2 6.9 6.1 6.8 6.1 6.2 6.3 6.3 6.2 6.3 6.6 6.7 6.4
Family and Children's Services of Renfrew County 6.7 6.7 6.4 6.9 6.6 6.2 6.7 5.8 7.0 6.4 7.3 6.7 7.6 6.9
Family, Youth and Child Services of Muskoka [amalgamated: Simcoe Muskoka] 6.6 6.3 6.3 7.3 6.4 7.4 7.0 5.6 6.5 5.9
Halton Children's Aid Society 6.5 5.9 6.8 6.1 5.5 6.4 6.9 6.4 6.9 5.8 5.3 5.8 6.4 6.6
Highland Shores Children's Aid 6.7 6.4 6.4 6.6 6.5 6.5 6.2 6.1 6.6 5.9 6.6 6.0 6.2 6.2
Huron Perth Children's Aid Society 6.8 6.8 7.1 6.6 6.9 6.4 6.8 6.7 7.0 6.4 6.4 6.3 6.3 7.1
Jewish Family and Child Service of Greater Toronto 5.9 4.5 7.0 5.0 6.3 6.2 6.0 6.3 7.4 5.5 7.0 5.4 7.0 4.9
Kawartha-Haliburton Children's Aid Society 6.8 6.5 6.7 6.0 7.0 6.9 7.0 5.7 6.7 6.1 7.0 8.0 6.7 6.3
Kenora-Rainy River Districts Child and Family Services 7.1 6.8 7.2 7.0 7.0 7.5 7.3 6.1 7.2 6.77 6.9 7.4 7.3 6.2
Native Child and Family Services of Toronto 5.6 7.1 6.0 6.7 6.0 6.8 5.5 6.7 5.5 6.3 6.6 7.0 7.4
North Eastern Ontario Family and Children's Services 6.3 6.9 6.0 6.8 5.9 6.0 6.7 6.2 6.8 6.2 5.9 7.5 6.0 6.0
Payukotayno James and Hudson Bay Family Services
Peel Children's Aid Society 6.6 5.9 6.6 5.9 6.9 6.3 7.0 6.1 6.9 6.2 6.5 5.6 6.2 6.2
Sarnia-Lambton Children's Aid Society 6.9 6.8 6.3 5.9 6.0 6.1 6.0 5.9 6.1 6.8 6.4 6.0 7.3 7.2
Tikinagan Child and Family Services
Valoris for Children and Adults of Prescott-Russell6.8 6.7 7.0 7.3 7.1 7.1 6.8 6.9 6.7 5.9 6.6 6.7 6.7 6.4
Weechi-it-te-win Family Services.
Windsor-Essex Children's Aid Society 6.6 5.7 6.7 6.4 6.4 6.3 7.0 5.7 6.8 6.0 6.8 5.8 6.7 5.3
York Region Children's Aid Society 7.0 6.5 6.6 6.6 6.4 6.3 6.5 6.5 6.7 6.4 6.5 6.6 6.9 6.5