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Ontario's Special Needs Strategy

Coordinated Service Planning

Coordinated Service Planning is a key pillar of Ontario’s Special Needs Strategy. The goal of Coordinated Service Planning is to support children/youth with multiple and/or complex special needs and their families through a dedicated Service Planning Coordinator who will connect them to the multiple, cross-sectoral services they need, as early as possible, and monitor their needs and progress through a single Coordinated Service Plan.

As a result of Coordinated Service Planning, families and children/youth with multiple and/or complex special needs:

For service providers, this means:

Policy and Program Guidelines for Coordinated Service Planning have been released. To learn more, click here.

Policy and Program Guidelines for Coordinated Service Planning have been released. To learn more, click here.

Service Delivery Areas and Coordinating Agencies

To support children/youth with multiple and/or complex special needs and their families to access Coordinated Service Planning across the province, we have identified 34 geographical service delivery areas.

Coordinating Agencies are responsible for Coordinated Service Planning within their service delivery areas.

Region Service Delivery Area Coordinating Agency (with embedded hyperlinks)
Central Halton Reach Out Centre for Kids (ROCK)
Central Waterloo Sunbeam
Central York Children's Treatment Network of Simcoe York
Central Simcoe Children's Treatment Network of Simcoe York
Central Dufferin Wellington Dufferin Child and Family Services
Central Peel ErinoakKids
East Ottawa Children’s Hospital of Eastern Ontario – Ottawa Children’s Treatment Centre (CHEO-OCTC)
East Prescott-Russell Children’s Hospital of Eastern Ontario – Ottawa Children’s Treatment Centre (CHEO-OCTC)
East Stormont, Dundas and Glengarry Children’s Hospital of Eastern Ontario – Ottawa Children’s Treatment Centre (CHEO-OCTC)
East Durham Resources for Exceptional Children and Youth
East Hastings/Prince Edward/Northumberland Quinte Children’s Treatment Centre
East Haliburton/Kawartha Lakes/Peterborough Five Counties Children’s Centre
East Renfrew Family and Children’s Services of Renfrew
East Lanark, Leeds and Grenville KidsInclusive - Hotel Dieu
East Kingston, Frontenac, Lennox and Addington KidsInclusive - Hotel Dieu
North Greater Sudbury-Grand Sudbury/Manitoulin/Sudbury Children's Community Network
North Cochrane/Temiskaming Cochrane Temiskaming Children’s Treatment Centre
North James Bay Coast Mushkegowuk Council
North Kenora/Rainy River FIREFLY
North Algoma Thrive Child Development Centre
North Nipissing/Parry Sound/Muskoka One Kids Place
North Thunder Bay Children’s Centre Thunder Bay
Toronto Toronto Surrey Place Centre
West Chatham-Kent Children’s Treatment Centre of Chatham-Kent
West Lambton Pathways Health Care
West Huron Perth Community Services Coordination Network (CSCN)
West Grey-Bruce Keystone Child, Youth & Family Services
West London-Middlesex Community Services Coordination Network (CSCN)
West Elgin/Oxford Community Services Coordination Network (CSCN)
West Haldimand-Norfolk Haldimand Norfolk Resource, Education and Counselling Help (H-N R.E.A.C.H.)
West Hamilton Contact Hamilton
West Brant Contact Brant
West Niagara* TBD
West Windsor* TBD

* A Coordinating Agency identification process is currently underway for the Niagara and Windsor service delivery areas, along with an interim planning process.